As of January 24, there are four (4) residents and seven (7) team members at Monticello West who have tested positive with COVID-19. The health and safety of residents and employees is our top priority; therefore, we enhanced our internal processes and protocols at the onset of this health crisis to better protect our community. We will remain flexible as this situation evolves to ensure we’re following the latest guidance from the Centers for Disease Control and Prevention. We will adapt as these issues continue to evolve, and new challenges arise. We are supporting the affected residents and/or employees and providing regular updates to the appropriate local, county and state health departments.
Thank you for your patience, your support, and for embodying that hopeful spirit that Monticello West is known for as we continue to navigate this process together.
At Monticello West, the health and well-being of residents and team members is our highest priority at all times. We continue to take proper prevention and preparedness steps related to COVID-19.
What is Monticello West doing to prepare for any incidence of COVID-19?
We know that this disease most dramatically impacts older adults – the people we serve. We will continue to follow infection control guidance from the Centers for Disease Control & Prevention (CDC), CMS (Centers for Medicare and Medicaid Services) as well as our local and state health agencies.
Earlier this year, we successfully completed a safe and efficient distribution of the COVID-19 vaccine to residents and employees in partnership with local and state health agencies. As new information develops, we will continue coordinating with our pharmacy partners and local and state health authorities to provide additional information or updates directly to residents and employees.
We continue to be steadfast in taking every precaution to protect the community from the spread of COVID-19. Employees continue to wear masks and undergo screenings at the start of each shift. LCS’s newest signature experience, EverSafe 360°, also demonstrates our passionate commitment to providing an industry-leading experience focused on enhancing the well-being, security, and safety of residents and employees.
Through it all, we have focused on providing the experiences Life Care Services® communities are known for. We remain dedicated to serving our seniors, first and foremost, and we’ve adapted to the challenges in today’s world to ensure that never changes.
We recognize the big moments. Big moments deserve to be recognized, no matter what’s going on outside our doors. That’s why we’re taking time to celebrate the big moments in residents’ lives, like birthdays and anniversaries. If family and friends are unable to travel to celebrate with us, we have the technology to support virtual celebrations where needed. We love to enjoy life at Monticello West, and we can always find something to celebrate.
We honor daily routines. We know residents have missed the little moments in the day that brought people together and are enjoying the opportunity to safely come back together again.
We appreciate each other’s company. Now, more than ever, we know what it’s like to have to spend time away from loved ones, and we appreciate the opportunity to bring families and friends together. The smiles, the laughter ringing through our community – it can’t be beat. It’s hard to be apart from friends and family, and as we once again have the opportunity to gather, we are thankful. But technology has given us dozens of ways to turn life’s moments into wonderful virtual experiences. We recognize the activities residents typically look forward to and have the power to mold these opportunities into virtual or socially-distanced events, providing the opportunity for meaningful connections daily, if ever necessary.
We encourage physical and mental wellness. Staying active – both physically and mentally – is essential to emotional well-being. We’ve adapted our offerings to include both in-person and online exercise classes, we’ve set up reading or pen-pal programs with local school children, and we are dedicated to helping our residents stay active and connected, no matter what’s going on outside our doors.
Rest assured, at Monticello West, Experience is Everything. We remain inspired by the many ways our community team ensures residents feel connected and cared for as we all learn to adjust to this “new normal.”