February 5, 2021
He came at the perfect time. Ken Wahnschaffe took over the reins of Monticello West assisted living community in Dallas last month as the new executive director. “The team has a lot of positive momentum going, and I’m pleased to be part of this,” he said.
While new to Monticello West, Ken is not new to the senior living industry.
Ken earned his B.A. in social work. After graduation, he worked in a hospital as a medical social worker and then made the change to senior living. “I started managing my first community at the age of 26,” he said. “I’ve been in the industry for 25 years since.”
Ken said that most recently, he’d been working in operations and traveling more than he wanted. He connected with Life Care Services (LCS), one of the largest organizations working in senior living. “I was drawn to them as a leader in the industry,” he said.
“LCS was starting an up-scale community in Waco, and I came on board as the executive director nine months before they opened. I helped to get everything in order to open it and then helped it reach stabilization. I received a lot of corporate support, and we had a great deal of success,” he said. Ken remained there for the next four years. “I loved it; it was tough to leave,” he said. However, he wanted to be closer to his family who lives in the greater Dallas area. When the executive director position at Monticello West became available, Ken felt it was the right time to make a change. “I was able to stay with the LCS family which was important to me. When I met the leadership team at Monticello West, I liked them. They’re very experienced, and the community is a nice product.” He added, “I’m very impressed with their customer service, and I like the support of LCS.”
Ken said that moving forward, he will focus on “making sure that we’re friendly and we continue to grow great staff members for our great team.”
The good news for Monticello West, Ken said, is that residents and staff have been able to receive their COVID vaccines.
Ken said that the family members of residents at Monticello West “seem grateful for our transparent and frequent communication. When you manage with confidence and have what’s best for the residents at heart, that is what makes things work well.”