Our History and Mission
Explore our legacy of dedication, caring and joy.
When you’re choosing senior living for yourself or a loved one, you can be confident of the history and future of Monticello West. We’ve earned the reputation, respect and trust of Dallas families for over 30 years, and our devotion and dedication has never been stronger. We’re also part of the family of senior living communities in the Dallas-Fort Worth area owned and operated by a proven leader — Life Care Services®, An LCS® company. With their backing, our residents are assured of our continued financial stability and programs that ensure excellence in hospitality and industry-leading care.
Discover senior living where exceptional hospitality, industry-leading care and dedication will help you, or someone you love, live life to the fullest. Contact us using the contact form on this page or call 214-528-0660.
What This Partnership Means for You
Partnering with Life Care Services allows us to offer a host of signature lifestyle-centered experiences. These include innovative programs as the cornerstone of our warm hospitality, guiding care for memory-impairing dementia and supporting residents with health and wellness resources. Through this alliance, you can expect service and dedication to resident satisfaction that’s unparalleled. You can also easily access local healthcare professionals, hospitals and other service providers if care is ever needed outside our community.
We pledge to provide an enriching life experience for senior residents through quality health services, engaging lifestyle activities, remarkable hospitality and excellent housing, all at a competitive price.
We take an individualized approach to care and services that’s innovative and brings quality outcomes.
We’re engaged, well-trained and attentive to the “little things” that make a big difference in the lives of our residents.
We strive to always provide a warm and caring environment for our residents and peace of mind for their families and guests.
We recognize that to truly satisfy our residents, we need to be attentive, honest and observant.
We accomplish our care and services with respectful actions and value-driven practices that promote wellness and meaningful lifestyle experiences.
We focus on integrity and perform the services based on the expectations of our residents, but as servant leaders, we go above and beyond the possibilities, because we desire to exceed expectations and “wow” our residents every day.
We build trusting relationships because we are fair, responsible and strong communicators.
We promise to apologize if we fall short of expectations, and because we hold ourselves accountable, we’ll immediately seek and implement a remedy.