Senior Living Testimonials and Reviews
Why do so many people choose Monticello West?
Moving here is like coming home. Residents and their families tell you why, in their own words.
Discover what makes Monticello West such a special place.
See what our Dallas, TX, residents have to say about the senior living lifestyle at Monticello West.
Mary Ann’s life at Monticello West.
For older adults looking for a senior living community that feels like home, Monticello West is the perfect option.
Karen finds the perfect assisted living for her dad at Monticello West.
When Karen’s father needed more help with daily activities, she knew it was time to transition him to assisted living.
“Mom loves her apartment. It’s nicely painted and carpeted, and the size is perfect for her. She has a living room area with a full-size couch and chairs, so she can entertain guests. I visit a couple of times a week, and my husband swings by on other days. My son stops by every few weeks, too. Mom has her own space that looks and feels like home. Every time I’m there, she just seems content.”
“The minute I entered the community I liked what I saw, but it didn’t stop there. I’ve visited other communities where the furniture was lovely in the main areas, and when you proceeded down the hallways, it was a different scenario. But as we continued to look around at Monticello West, I thought, ‘This is pleasant!’”
“The staff is caring and genuine. From the beginning, we didn’t feel like we were being processed, date-stamped and handed off to the next person. The community must have an exceptional hiring process, because I have yet to find someone there who isn’t qualified, doesn’t respect me or that I don’t enjoy. The caregivers are polite, and perhaps most important, I trust them.”