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Memory Care and Support

Supportive Alzheimer’s and Dementia Care in a Comfortable Environment

Monticello West is the go-to senior living community in Park Cities. Throughout our 30-year history we have continued to offer a supportive, caring alternative to living alone for individuals living with Alzheimer’s disease or dementia. Our tight-knit, residential memory care neighborhood offers studio or companion suites with safety and security features, enriching daily activities, and warm, professional caregivers including licensed nurses. You’ll have peace of mind knowing your loved one will continue to enjoy the highest quality of life through highly specialized, innovative care and support.


What makes our memory care facility unique is the feel. There’s a cozy quality to our community that you won’t find at larger facilities. You can sense it when you walk in the door and are welcomed by our caring and supportive staff members. It’s important to us that you feel right at home, and we take great strides to ensure you feel exactly that.


Our memory care neighborhood is filled with individuals who are purposefully engaged in programming
and living each day with as much meaning as possible.

Heartfelt CONNECTIONS™ – A Memory Care Program®

For individuals living with Alzheimer’s disease or other forms of dementia, Heartfelt CONNECTIONS™ – A Memory Care Program® promotes physical and emotional well-being, supports daily functioning and maintains a sense of purpose, satisfaction, dignity and quality of life. With our innovative memory care programming, you can get back to being the daughter, son or spouse your loved one needs in his or her life.

We start by truly getting to know each resident on a personal level, capturing a lasting legacy of details about your loved one: family, friends, career, hobbies, likes and dislikes. This allows us to gain insights to develop true person-centered activities and programming for each resident. By focusing on the capabilities that remain instead of what was lost, we make each moment meaningful, purposeful and create success stories, one small victory at a time.

Our Guiding Principles of Memory Care

Our guiding principles are part of everything we do and provide our residents. We whole-heartedly believe:

  • Aging is a natural process, but not the end to a story.
  • What remains is far more important than things that were lost.
  • Each resident deserves to celebrate and embrace daily achievements.
  • We can create success stories through every small victory.

Our exceptional memory care community offers a safe and secure environment. Your loved one will get the chance to experience newfound joy in warm, familiar surroundings.

The Jefferson Bridge: A Transitional Memory Care Program

Developed by Josie Winland, Executive Director of Monticello West, the Jefferson Bridge offers assisted living residents easy access to memory care support services and programming without the need to relocate to our memory care community. This can be an ideal solution for seniors who are still able to perform many of the activities of daily living, but who could benefit from cognitive, social and physical stimulation. Or, for senior couples who now find themselves with varying levels of memory care needs.

Learn more about the Jefferson Bridge Program today.

Filling Residents’ Days with Purpose and Passion

Earlene was a buyer for a major department store where she was in charge of assembling new fashion lines for each season. Now living with dementia, Earlene and her family turned to the memory care program at Monticello West.

See the creative way our team helped her reconnect with who she once was by offering her an opportunity to re-live her days as a professional fashionista.

Creating a Sense of Balance

For residents with memory loss, we can minimize anxiety by incorporating specific routines in a familiar, comfortable environment. Without balance in their lives, memory care residents often experience frustration or agitation. To lead a balanced and active life, there are three components we subconsciously all require:

  1. Routine Self-Care. When we look better, we feel better, so we make sure residents are successful at every day tasks like getting dressed, washing their face and combing their hair.
  2. Vocation & Productivity. We find ways to incorporate or simulate routine activities from a former vocation or career to provide a sense of purpose to residents’ days.
  3. Recreation/Leisure. Residents have opportunities to engage in leisure activities that are familiar to those they’ve always enjoyed in the past.

“Mom loves her apartment. It’s nicely painted and carpeted, and the size is perfect for her. She has a living room area with a full-size couch and chairs, so she can entertain guests. I visit a couple of times a week, and my husband swings by on other days. My son stops by every few weeks, too. Mom has her own space that looks and feels like home. Every time I’m there, she just seems contented.”
Read Cindy’s full testimonial.

Services & Amenities

The comforting day-to-day services and amenities in our memory care neighborhood include:

  • Three nutritious meals daily
  • Nurse on-site 24 hours a day
  • Innovative memory care programming
  • Weekly housekeeping service
  • Personal laundry service
  • Scheduled transportation

Additionally, we provide a variety of life-enriching activities to ensure residents are enjoying an engaging lifestyle:

  • A full schedule of activities—7 days a week
  • Memory-related games and discussion groups
  • Music, arts, and crafts programming
  • Exercise and fitness programs
  • Scheduled outings

Memory Care Floor Plans

We offer several memory care floor plan options design to fit your need and lifestyle. Chose from a studio or one bedroom efficiency and personalize your space to make it your own.

Click here to view our memory care floor plans.

Extended Care and Support at Monticello West

Need something special? No problem. Additional services are offered for residents who may need them, including transfer assistance, incontinence care, or assistance with dining, ambulation and more.

Additionally, if you or your loved one should require hospice care, Monticello West partners with agencies in the Dallas area for supportive end-of-life care. Medicare and most private insurance plans cover hospice services, so you are only responsible for the cost of room and board.

Respite Care Allowing You to Relax, Refresh and Renew.

Respite services for individuals needing assistance with daily living—and those who love them.

At Monticello West, we understand the physical and emotional commitments of caregiving. And from time to time, it is important to take time for yourself. Whether you are a full-time caregiver or you are just concerned about an aging loved one living alone, the Monticello West Respite Care Program offers the perfect opportunity to enjoy a little time and freedom to rest or travel without worry.

Respite Services Provide Relief

Our respite program offers short stay support for those you care about. And, you. When you need a break from caregiving, you can rest assured knowing your loved one is safe, secure and enjoying a high quality of life.

Respite care services and amenities in Monticello West’s memory care community include:

A True Sense of Security: Your loved one will be under watchful care 24 hours a day, seven days a week in a secure, restraint-free setting, so you can take comfort in knowing he or she is in good hands. All guests are care for by a certified dementia practitioner.

Comforting Mealtime: Healthy meals are prepared right onsite for your loved one to enjoy in a home-style setting, dining with our caring staff and other residents.

Fun, Familiar Activities: There’s something for everyone! Our planned activities engage individuals in familiar pursuits, events and activities.

Let Monticello West provide temporary care for your loved one with no commitment. Call 214-528-0660 and arrange a tour today.

Specialized Senior Healthcare Programs at Monticello West

Health and Wellness Navigation™ Program

With our Health & Wellness Navigation program, a trained wellness Navigation team partners with residents to anticipate resident needs and address them—from day-to-day nutrition, fitness and life-enriching activities to preparation and follow-up for hospital care. The team coordinates with resources as needed to ensure peace of mind and confidence for the future.

“Mom loves her apartment. It’s nicely painted and carpeted, and the size is perfect for her. She has a living room area with a full-size couch and chairs, so she can entertain guests. I visit a couple of times a week, and my husband swings by on other days. My son stops by every few weeks, too. Mom has her own space that looks and feels like home. Every time I’m there, she just seems contented. ”

-Cindy, Daughter of Resident

“The minute I entered the community I liked what I saw, but it didn’t stop there. I’ve visited other communities where the furniture was lovely in the main areas and when you proceeded down the hallways, it was a different scenario. But as we continued to look around at Monticello West, I thought: This is pleasant! ”

-Mary, Resident

“The staff is caring and genuine. From the beginning, we didn’t feel like we were being processed, date-stamped and handed off to the next person. The community must have an exceptional hiring process, because I have yet to find someone there who isn’t qualified, doesn’t respect me or that I don’t enjoy. The caregivers are polite, and perhaps most important, I trust them.”

-Susan, Daughter of Resident

The Perfect Choice for Senior Living in Park Cities

Whether you’re seeking an active, independent lifestyle in a spacious apartment, need a little help with daily activities, a place to recover successfully following an illness or injury, or a loved one requires personalized memory care, you’ll find the senior living services you need here, all under one roof. Best of all, your loved ones will get the help they need in surroundings that feel like home.

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Monticello West

5114 McKinney Avenue

Dallas, TX 75205

P: (214) 528-0660

F: (214) 520-2511

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