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Memory Care

Supportive Alzheimer’s and Dementia Care in a Comfortable Environment

Monticello West offers a supportive, caring alternative to living alone for individuals living with Alzheimer’s disease or dementia. Our tight-knit, residential memory care neighborhood offers studio or companion suites with safety and security features, enriching daily activities, and warm, professional caregivers including licensed nurses. You’ll have peace of mind knowing your loved one will continue to enjoy the highest quality of life through highly specialized, innovative care and support.


Our memory care neighborhood is filled with individuals who are purposefully engaged in programming
and living each day with as much meaning as possible.

Heartfelt CONNECTIONS™ – A Memory Care Program®

For individuals living with Alzheimer’s disease or other forms of dementia, Heartfelt CONNECTIONS™ – A Memory Care Program® promotes physical and emotional well-being, supports daily functioning and maintains a sense of purpose, satisfaction, dignity and quality of life. With our innovative memory care programming, you can get back to being the daughter, son or spouse your loved one needs in his or her life.

We start by truly getting to know each resident on a personal level, capturing a lasting legacy of details about your loved one: family, friends, career, hobbies, likes and dislikes. This allows us to gain insights to develop true person-centered activities and programming for each resident. By focusing on the capabilities that remain instead of what was lost, we make each moment meaningful, purposeful and create success stories, one small victory at a time.

Mayfair Bridge

Our community provides the Mayfair Bridge. This program was developed by Josie Winland, who currently serves as Monticello West’s Executive Director. It was initially designed for couples where one of the pair needed redirection, cognitive stimulation, companionship, and a safe community on our memory care floor. The Bridge provides day stays on Mayfair, allowing the couple to dine together, spend some time together, and spend nights together. The Bridge provides an opportunity for the spouse to have some downtime, participate in assisted living activities, and a chance to have time with friends. The benefit to the Mayfair participant is highly specialized innovative care. Today, the Mayfair Bridge provides a smooth transition for other assisted living residents who find it harder and harder to thrive in an unrestricted environment. The program allows families the option of assisted living care for their loved one initially, with a path to more structured care as they age in place.

Filling Residents’ Days with Purpose and Passion

Earlene was a buyer for a major department store where she was in charge of assembling new fashion lines for each season. Now living with dementia, Earlene and her family turned to the memory care program at Monticello West.

See the creative way our team helped her reconnect with who she once was by offering her an opportunity to re-live her days as a professional fashionista.

Creating a Sense of Balance

For residents with memory loss, we can minimize anxiety by incorporating specific routines in a familiar, comfortable environment. Without balance in their lives, memory care residents often experience frustration or agitation. To lead a balanced and active life, there are three components we subconsciously all require:

  1. Routine Self-Care. When we look better, we feel better, so we make sure residents are successful at every day tasks like getting dressed, washing their face and combing their hair.
  2. Vocation & Productivity. We find ways to incorporate or simulate routine activities from a former vocation or career to provide a sense of purpose to residents’ days.
  3. Recreation/Leisure. Residents have opportunities to engage in leisure activities that are familiar to those they’ve always enjoyed in the past.

“Mom loves her apartment. It’s nicely painted and carpeted, and the size is perfect for her. She has a living room area with a full-size couch and chairs, so she can entertain guests. I visit a couple of times a week, and my husband swings by on other days. My son stops by every few weeks, too. Mom has her own space that looks and feels like home. Every time I’m there, she just seems contented.”
Read Cindy’s full testimonial.

Services & Amenities

The comforting day-to-day services and amenities in our memory care neighborhood include:

  • Three nutritious meals daily
  • Registered nurse on-site 24 hours a day
  • Innovative memory care programming
  • Weekly housekeeping service
  • Personal laundry service
  • Scheduled transportation

Additionally, we provide a variety of life-enriching activities to ensure residents are enjoying an engaging lifestyle:

  • A full schedule of activities—7 days a week
  • Memory-related games and discussion groups
  • Music, arts, and crafts programming
  • Exercise and fitness programs
  • Scheduled outings

Extended Care

Need something special? No problem. Additional services are offered for residents who may need them, including transfer assistance, incontinence care, or assistance with dining, ambulation and more.

Additionally, if you or your loved one should require hospice care, Monticello West partners with agencies in the Dallas area for supportive end-of-life care. Medicare and most private insurance plans cover hospice services, so you are only responsible for the cost of room and board.

Respite Care

The memory care neighborhood at Monticello West is uniquely designed to calm and comfort your loved one in a furnished room with individualized care and support. When you need a break from caregiving, you can rest assured knowing your loved one is safe, secure and enjoying a high quality of life.

Respite care services and amenities in Monticello West’s memory care community include:

Comforting Mealtime: Healthy meals are prepared right onsite for your loved one to enjoy in a home-style setting, dining with our caring staff and other residents.

Fun, Familiar Activities: There’s something for everyone! Our planned activities engage individuals in familiar pursuits, events and activities.

A True Sense of Security: Your loved one will be under watchful care 24 hours a day, seven days a week in a secure, restraint-free setting, so you can take comfort in knowing he or she is in good hands.

Specialized Senior Healthcare Programs at Monticello West

Health and Wellness Navigation™ Program

With our Health & Wellness Navigation program, a trained wellness Navigation team partners with residents to anticipate resident needs and address them—from day-to-day nutrition, fitness and life-enriching activities to preparation and follow-up for hospital care. The team coordinates with resources as needed to ensure peace of mind and confidence for the future.

“Mom loves her apartment. It’s nicely painted and carpeted, and the size is perfect for her. She has a living room area with a full-size couch and chairs, so she can entertain guests. I visit a couple of times a week, and my husband swings by on other days. My son stops by every few weeks, too. Mom has her own space that looks and feels like home. Every time I’m there, she just seems contented. ”

-Cindy, Daughter of Resident

“The minute I entered the community I liked what I saw, but it didn’t stop there. I’ve visited other communities where the furniture was lovely in the main areas and when you proceeded down the hallways, it was a different scenario. But as we continued to look around at Monticello West, I thought: This is pleasant! ”

-Mary, Resident

“The staff is caring and genuine. From the beginning, we didn’t feel like we were being processed, date-stamped and handed off to the next person. The community must have an exceptional hiring process, because I have yet to find someone there who isn’t qualified, doesn’t respect me or that I don’t enjoy. The caregivers are polite, and perhaps most important, I trust them.”

-Susan, Daughter of Resident

The Perfect Choice for Senior Living in Park Cities

Whether you’re seeking an active, independent lifestyle in a spacious apartment in the Dallas suburbs of Park Cities or University Park, need a little help with daily activities, a place to recover successfully following an illness or injury, or a loved one requires personalized memory care, you’ll find the senior living services you need here, all under one roof.

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Monticello West

5114 McKinney Avenue

Dallas, TX 75205

P: (214) 528-0660

F: (214) 520-2511

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