Meet the Team

Tom has a Master of Business Administration from the University of Dallas and has more than 15 years’ experience in executive leadership in the senior living industry. He was the proud recipient of the American Health Association/National Center for Assisted Living (AHCA/NCAL) Silver Quality of Care Award in 2018. Growing up in Denver, Colorado, Tom enjoys camping, hiking, hunting and fishing, and now enjoys living in the Dallas area, where he is closer to his three grandchildren.

Sandra has been the Wellness Director at Monticello West since 2011. She has had a career in nursing for over 30 years. When she is not here supporting the residents, she is caring for her grandchildren.
Watch Sandra’s video bio

In 2018, Bailey’s grandmother was diagnosed with Alzheimer’s disease, and her family needed support. Seeing her grandmother thrive in a community that kept her engaged led Bailey to discover her purpose. She knew then that she wanted to make a difference in the lives of seniors.
Watch Bailey’s video bio

Nan brings 30 years of experience to our community. Her path into senior living was inspired by caring for two aunts who had dementia, and she truly enjoys forming relationships with residents and families as they navigate through this chapter in their lives.

Watch Nan’s video bio

After two decades of business management experience in Waco, Robin moved to Dallas in 2016 in search of a more meaningful career. She found her niche in Senior Living and joined our team in 2022 as Community Relations Counsellor. She believes in living a life of servitude and has a true passion for people, especially seniors. When she’s not helping residents and their family members through uncharted waters, she enjoys spending her time with her two daughters and serving in Children’s Ministry.

Originally a native of California, Joie’ has lived in Dallas for 10+ years. Her role here at Monticello West is to make sure your loved ones have a smooth transition into the community. She will guide you and your loved one through the move in process. Whether it’s completing paperwork, scheduling a move-in date, or anything else you or your loved one may need, Joie’ is available to provide continuous support during the move-in process.

Watch Joie’s video bio

Tim serves as Plant Operations Manager at Monticello West. Previously, he was the Lead Maintenance Manager at an apartment complex in Plano, Texas. Born and raised on the Hawaiian island of Oahu, he makes a point to travel to Hawaii every year.
Watch Tim’s video bio

Kathy is the Director of Human Resources and has been with Monticello West since 2011. One of her greatest joys is her weekly trivia sessions with our residents.
Watch Kathy’s video bio

Ginger is Monticello West’s Business Office Manager. She began her career at the community in 2000 and worked her way up to her current position in 2006.
Watch Ginger’s video bio

Maria was born in La Ceiba, Honduras and moved to Lafayette Louisiana to pursue her bachelor’s in business management at the University of Louisiana at Lafayette. She graduated from The Art Institute of Dallas with a bachelor’s degree in the Culinary Arts Degree Program and she recently earned her Master of Science in Hospitality Management from the University of Houston. Maria is passionate about providing the best culinary experience our residents can have.

Jackie focuses on supporting the residents in Memory Care with engaging activities that stimulate the healthy mind, body and spirit. Her holistic approach and passionate enthusiasm are what makes her activities engaging and fun.

Watch Jackie’s video bio