Meet the Team
The unprompted, friendly service is what really makes our community different. And we can offer this because our team members stay. It’s not unusual to meet a staff member who has worked here 10, 15, 20, even 30 years. Getting to know residents and their families is a top priority. They laugh with them, listen to them, befriend them — often going out of their way to make someone feel welcome, important and included. We’re proud of our team, and we know you’ll love them as much as we do.
If you’d like to talk to someone on our leadership team, reach out to us at 214-528-0660 or use the contact form on this page.
Tom Marks
Executive Director
Tom has a Master of Business Administration from the University of Dallas and has more than 15 years’ experience in executive leadership in the senior living industry. He was the proud recipient of the American Health Association/National Center for Assisted Living (AHCA/NCAL) Silver Quality of Care Award in 2018. Growing up in Denver, Colorado, Tom enjoys camping, hiking, hunting and fishing, and now enjoys living in the Dallas area, where he is closer to his three grandchildren.
Sandra Branch
Wellness Director
Sandra has been the Wellness Director at Monticello West since 2011. She has had a career in nursing for over 30 years. When she is not here supporting the residents, she is caring for her grandchildren.
Watch Sandra’s video bio
Bailey Ford
Life Enrichment Director
In 2018, Bailey’s grandmother was diagnosed with Alzheimer’s disease, and her family needed support. Seeing her grandmother thrive in a community that kept her engaged led Bailey to discover her purpose. She knew then that she wanted to make a difference in the lives of seniors.
Watch Bailey’s video bio
Nan Mulvaney
Director of Community Relations
Nan brings 30 years of experience to our community. Her path into senior living was inspired by caring for two aunts who had dementia, and she truly enjoys forming relationships with residents and families as they navigate through this chapter in their lives.
Kathy Dowden
Director of Human Resources
Kathy is the Director of Human Resources and has been with Monticello West since 2011. One of her greatest joys is her weekly trivia sessions with our residents.
Watch Kathy’s video bio
Ginger Cash
Office Manager
Ginger is Monticello West’s Business Office Manager. She began her career at the community in 2000 and worked her way up to her current position in 2006.
Watch Ginger’s video bio
Maria Espinal
Culinary Director
Maria was born in La Ceiba, Honduras and moved to Lafayette Louisiana to pursue her bachelor’s in business management at the University of Louisiana at Lafayette. She graduated from The Art Institute of Dallas with a bachelor’s degree in the Culinary Arts Degree Program and she recently earned her Master of Science in Hospitality Management from the University of Houston. Maria is passionate about providing the best culinary experience our residents can have.
Jackie Wolfe
Life Enrichment Coordinator
Jackie focuses on supporting the residents in Memory Care with engaging activities that stimulate the healthy mind, body and spirit. Her holistic approach and passionate enthusiasm are what makes her activities engaging and fun.