Meet the Team

The unprompted, friendly service is what really makes our community different. And we can offer this because our team members stay. It’s not unusual to meet a staff member who has worked here 10, 15, 20, even 30 years. Getting to know residents and their families is a top priority. They laugh with them, listen to them, befriend them — often going out of their way to make someone feel welcome, important and included. We’re proud of our team, and we know you’ll love them as much as we do.

If you’d like to talk to someone on our leadership team, reach out to us at 214-528-0660 or use the contact form on this page.

Tom Marks

Executive Director
Tom Marks, executive director

Tom has a Master of Business Administration from the University of Dallas and has more than 15 years’ experience in executive leadership in the senior living industry. He was the proud recipient of the American Health Association/National Center for Assisted Living (AHCA/NCAL) Silver Quality of Care Award in 2018. Growing up in Denver, Colorado, Tom enjoys camping, hiking, hunting and fishing, and now enjoys living in the Dallas area, where he is closer to his three grandchildren.

Sandra Branch

Wellness Director
Sandra Branch photo

Sandra, an LVN, has been the Wellness Director – Director of Nursing at Monticello West since 2011. With more that 30 years of nursing experience, Sandra loves getting to know residents and their families. She enjoys fishing, horseback riding, and time with her grandchildren.
Watch Sandra’s video bio

Nan Mulvaney

Director of Community Relations
Nan Mulvaney photo

Nan brings 30 years of experience to our community. Her path into senior living was inspired by caring for two aunts who had dementia, and she truly enjoys forming relationships with residents and families as they navigate through this chapter in their lives.

Watch Nan’s video bio

Kathy Dowden

Director of Human Resources
Kathy Dowden photo

Kathy is the Director of Human Resources and has been with Monticello West since 2011. One of her greatest joys is her weekly trivia sessions with our residents.
Watch Kathy’s video bio

Ginger Cash

Office Manager
Ginger Cash photo

Ginger is Monticello West’s Business Office Manager. She began her career at the community in 2000 and worked her way up to her current position in 2006.
Watch Ginger’s video bio

Maria Espinal

Culinary Director
Maria Espinal, culinary director

Maria was born in La Ceiba, Honduras and moved to Lafayette Louisiana to pursue her bachelor’s in business management at the University of Louisiana at Lafayette. She graduated from The Art Institute of Dallas with a bachelor’s degree in the Culinary Arts Degree Program and she recently earned her Master of Science in Hospitality Management from the University of Houston. Maria is passionate about providing the best culinary experience our residents can have.

Jackie Wolfe

Life Enrichment Coordinator
Jackie Wolfe, life enrichment coordinator

Jackie focuses on supporting the residents in Memory Care with engaging activities that stimulate the healthy mind, body and spirit. Her holistic approach and passionate enthusiasm are what makes her activities engaging and fun.

Watch Jackie’s video bio

Eriahna Flores

Sales Director

Eri joins our Sales Staff after recently graduating from Texas Tech University in Lubbock. The Red Raider brings both youth and enthusiasm as she manages our online presence in the community. Eri enjoys outdoor activities (hiking, paddle boarding, and running), high intensity workouts, sports and time with family and friends. And wait, she is also an amateur DJ – weddings and parties!

Laura Marie Rooney

Activities Director

Having worked at Monticello West for 4 years, Laura Marie was recently promoted to the Life Enrichment Director position where she is excelling.

In her spare time, she enjoys hiking, music and movies. Loving her role here at MW, she enjoys treating all residents like family!

Rickey Tennyson

Maintenance, Housekeeping and Laundry

Rickey first started working at Monticello West in 2016. In 2023 he was promoted to the position of Director of Maintenance and Housekeeping where he manages a highly skilled team of co-workers. Beloved by all, Rickey enjoys video games, fixing things and time with family.

Wellness & Safety Programs

At Monticello West, every detail of our wellness and safety programs is designed to ensure optimum well-being for residents and peace of mind for their families.